Boarding

1. Before the Stay: Initial Process

Detailed Form

• Eating habits and dietary restrictions.
• Medical needs or medication.
• Special behaviors (anxiety, fears, allergies, etc.).
• Daily routine, frequency of walks, and preferences.

Personalized Confirmation Letter

• Confirmation of dates and length of stay.
• A list of what to bring (food, favorite toys, blankets, etc.).
• Reminder of our perks: walks, daily reports, updates, and more.

Optional Adaptation Trial

• Pre-hotel visit to help your dog get familiar with the environment.
• A short recognition walk to build trust and introduce them to their caregiver.

2. Arrival Day: VIP Check-In

Special Welcome

• Snack or personalized treat tailored to your dog’s taste.
• A welcome toy picked out by your furry friend.
• Relaxing music in cozy spaces to ease travel stress.

Comfortable Environment

• Private park: a safe and secure space for leash-free fun.
• Pheromone diffusers: perfect for calming anxious or shy dogs.
• Comfortable beds and soft blankets: tailored to their size and preferences.

Gradual Introduction

• If there are other dogs, introductions are made in a neutral, supervised area.
• We ensure your dog feels comfortable before interacting with other guests.

3. During the Stay: The Experience

Personalized Routine

• 3 to 5 daily walks (adjusted to your dog’s energy level).
• Interactive play (canine puzzles, special toys) for mental stimulation.
• Relaxation moments on soft beds with warm blankets.

Special Activities

• Dog Spa: Gentle brushing, paw cleaning after walks, and refreshing wipes.
• Supervised Socialization: Group play sessions with other dogs under strict supervision.

Constant Communication

• Daily updates with photos and videos of your dog’s happiest moments.
• Exclusive WhatsApp channel to answer any questions in real time.

4. Farewell Moment: Unforgettable!

Personalized Goodbye Gift

• A special surprise to end the experience on a high note.

Detailed Report

• Daily routine followed during their stay.
• Favorite activities and standout behavior.
• Tips for transitioning back home or preparing for future visits.

➛ Private Park: Freedom and safety for leash-free exploration.

➛ 100% Personalized Attention: Every dog is assigned a primary caregiver to build trust and provide maximum comfort.

➛ Loyalty Program: Each stay earns points that translate into discounts or exclusive gifts.

Next Steps to Book

• Confirm your dates and complete our initial form.

WhatsApp and Social Media

• Follow us to discover more about our activities, happy clients, and promotions.